Shipping and Payment Information

At Bohohoo.com.au, we want your shopping experience to be smooth and hassle-free. Below, you’ll find all the important details regarding our shipping options and payment methods.

Shipping Information

We offer reliable and affordable shipping through Sendle and Australia Post. Whether you're ordering from within Australia or Internationally, we’ve got you covered.

Domestic Shipping (Australia)

• Regular Post: Estimated delivery time is calculated during the shipping process and is dependant on your location. Tracking is included with all orders.

International Shipping

• We also offer international shipping via Australia Post to selected countries. Delivery times vary depending on the destination and shipping method.
• Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

Shipping Costs

• Shipping rates are calculated at checkout based on your location and the size/weight of your order.

Order Processing

• We aim to dispatch all orders within 2 business days after payment is received.
• Once your order has been shipped, you will receive an email with tracking information.

Shipping Restrictions

• Certain items may not be eligible for international shipping due to customs regulations in some countries. If we are unable to ship to your location, we will notify you immediately.

Payment Information

We accept a variety of secure payment methods to make your shopping experience as easy as possible.

Accepted Payment Methods

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Our payments are handled through Shopify payments platform (ShopPay) and rest assured we don't see your credit card details.
• PayPal: We also accept PayPal payments
• AfterPay: We also accept AfterPay payments.
• Apple Pay: We also accept Apple Pay.
• Google Pay: We also accept Google Pay.

Currency

• All prices are listed in Australian Dollars (AUD) unless otherwise stated. If you're purchasing from outside Australia, your bank or payment provider may apply conversion fees.

Secure Payments

We prioritise your security. All transactions on Bohohoo.com.au are processed through secure payment gateways with encryption to protect your personal and financial information. We do not store your payment details on our servers.

Questions?

If you have any questions about shipping, delivery times, or payment methods, please reach out to us at sales@bohohoo.com.au. We’re happy to help!