Terms and Conditions

Overview

Welcome to Bohohoo.com.au! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to comply with and be bound by the following terms. Please read them carefully before placing an order.

1. General Information

• The website Bohohoo.com.au is owned and operated by Bohohoo, an Australian-based company specialising in creative fashion jewelry and unique home products.
• These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

2. Use of Our Site

By agreeing to these Terms and Conditions, you represent that:

• You are at least the age of majority in your state or territory of residence.
• You will not use our products for any illegal or unauthorized purpose.
• You agree not to engage in any activity that interferes with the website’s security, operation, or its services.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Descriptions and Pricing

• We strive to ensure that all descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
• All prices are in Australian Dollars (AUD) unless otherwise noted. Prices are subject to change without notice.
• We reserve the right to limit the quantities of any products or services offered.

4. Orders and Payment

• By placing an order on Bohohoo.com.au, you agree to provide accurate and current payment and shipping information.
• We accept various payment methods, including credit/debit cards.
• Once an order is placed, you will receive a confirmation email. If you do not receive this email, please check your spam folder or contact us.

5. Shipping and Delivery

• Shipping times and costs will vary depending on your location and the delivery option you select at checkout.
• We aim to dispatch all orders within 2 business days. However, we cannot guarantee delivery times due to unforeseen delays.
• Bohohoo.com.au is not responsible for delays caused by external factors such as customs clearance, natural disasters, or courier errors.

6. Returns and Refunds

• If you are not satisfied with your purchase, you may return the item(s) within [30] days of delivery for a refund or exchange, subject to our return policy.
• To be eligible for a return, the item(s) must be unused, in the original packaging, and in the same condition that you received them.
• Please contact us at sales@bohohoo.com.au for return instructions. Customers are responsible for return shipping costs unless the item was defective or incorrect.

7. Intellectual Property

• All content, including images, text, graphics, logos, and designs, available on Bohohoo.com.au, are the property of Bohohoo unless otherwise noted.
• You may not reproduce, modify, distribute, or exploit any content from our website without our express written permission.

8. Limitation of Liability

• Bohohoo shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.
• This includes, but is not limited to, loss of data, profit, revenue, or business interruption.

9. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Any modifications will be effective immediately upon posting on the website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms shall be subject to the jurisdiction of the courts of Australia.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Bohohoo Customer Support
Email: support@bohohoo.com.au